Carlisle Care Ltd

Get in Touch · Carlisle & Cumbria

Contact Carlisle Care — We Are Ready to Help

Whether you are enquiring about care for a loved one, looking for a callback, or a professional making a referral — our local team in Carlisle is ready to listen, answer your questions, and help you find the right care.

✅We aim to respond within two hours during office hours
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Call Us Directly

07554 601597

The fastest way to speak to our care team. Call us for advice, to arrange a free consultation, or to discuss an urgent care need.

Mon – Fri: 8:00am – 6:00pm

Sat: 9:00am – 1:00pm

📞 Click to Call →
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Email Our Team

info@carlislecareltd.co.uk

Send us your enquiry by email and we will respond within two hours during office hours — with a personal reply, not an automated acknowledgement.

We respond to all emails within 2 hours (office hours)

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Complete Our Form

Use our online enquiry form below for a detailed request. Tell us about the care you need and the best time to reach you — we will arrange a call at a time that suits you.

Go to Enquiry Form ↓

Make an Enquiry

Tell Us About the Care You Need

Complete the form below and a member of our Carlisle team will be in touch within two hours during office hours.

📞 Prefer to call?

07554 601597

Mon – Fri: 8:00am – 6:00pm

Saturday: 9:00am – 1:00pm

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Office Location

Ground Floor, Corby Business Centre, Eismann Way, Corby NN17 5ZB

Serving Carlisle & Cumbria

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Office Hours

Mon – Fri: 8:00am – 6:00pm

Saturday: 9:00am – 1:00pm · Sunday: Closed

⚠️ Out-of-Hours Emergency Guidance

  • Contact your GP surgery's out-of-hours service
  • Call NHS 111 for non-emergency medical advice
  • Call 999 in a life-threatening emergency

For live-in care clients, an out-of-hours contact number is provided in your care plan.

🤝 Healthcare or Social Care Professional?

We accept referrals from NHS discharge teams, social workers, and GP practices.

→ Visit Our Referral Partners Page

What to Expect

What Happens After You Get in Touch

We know that reaching out about home care can feel like a big step. Here is exactly what happens next — no surprises, no pressure.

01

We Respond Within Two Hours

A member of our Carlisle team will contact you within two hours during office hours — by phone, email, or your preferred method. We read every enquiry personally.

02

A Friendly, No-Pressure Conversation

We have a straightforward conversation about your situation — the person who needs care, what support is needed, and what your family is looking for. There is no script and no obligation.

03

Free Home Assessment

We arrange a free home visit at a time that suits you — to meet the person who needs care, understand their routine and preferences, and build a proper picture of what the right plan looks like.

04

Your Care Begins

We put the right carer in place, provide a written care plan, and care begins — with regular reviews, open communication, and our full team behind every visit.

A White European Carlisle Care male coordinator in teal sits with a family member and elderly woman at a Carlisle dining table, reviewing a care plan

Find Us

Our Office — Carlisle, Cumbria

Office Hours

Monday8:00am – 6:00pm
Tuesday8:00am – 6:00pm
Wednesday8:00am – 6:00pm
Thursday8:00am – 6:00pm
Friday8:00am – 6:00pm
Saturday9:00am – 1:00pm
SundayClosed

📞 07554 601597

📧 info@carlislecareltd.co.uk

📍 Corby Business Centre, Eismann Way, NN17 5ZB

Call Us Now →

Quick Answers

Frequently Asked Contact Questions

For Professionals

Referring a Client to Carlisle Care?

We accept referrals from NHS discharge teams, social workers, GP practices, and other health and social care professionals. Our referral process is straightforward — and we respond quickly to ensure care is in place when it is needed.

Services we accept referrals for:

Domiciliary visiting careDementia careLive-in carePalliative & end-of-life careRespite carePost-hospital reablement support
Visit Our Referral Partners Page →

Quick Professional Enquiry

For urgent clinical referrals, call us directly. For non-urgent referrals, use the form below or visit our Referral Partners page.

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CQC Registered Provider

⏱️ 2 Hours

Response Time Guarantee

📍 Local

Carlisle & Cumbria Based

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Free Home Assessment

Call UsFree Consultation →